Fixed duress points
Fixed buttons sit where an incident would happen: under counters and reception desks, in consulting and interview rooms, at service windows. Activation is programmed to suit the site: silent, so escalation begins without the person at the counter saying a word, or with audible sirens where an immediate deterrent is the better outcome. The alarm platform identifies the exact point triggered and the monitoring operator sees it with your response plan. Positioning is part of the site risk assessment.
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Wearable and portable duress
Lone worker safety
Duress coverage is a practical answer to duty-of-care obligations for staff working alone or after hours: community and home-visit workers, cleaners, real estate agents, early openers and late closers. Wearable duress with monitored response gives a lone worker a direct line to help and gives the business a documented response capability.
The response behind the button
Every activation reports to A1 Grade monitored response. The operator works your response plan: verify where the setup allows it, dispatch patrol, escalate to police, notify nominated contacts. Every step is logged with time, action and outcome. Response detail sits on our commercial alarm monitoring page.
Engineered into the platform
On-site duress systems are designed alongside intrusion detection, cameras and access control, so an activation arrives with context: the location, the footage, who is on site. One platform, one response, one service relationship. Systems are specified from a site inspection by our team.
Commercial Security Systems
Frequently Asked Questions
What is a duress alarm system?
Fixed buttons or wearable devices that silently signal for immediate help, engineered into a commercial security system with monitored response behind them.
Can duress alarms be silent?
Yes. Fixed buttons are programmed silent or audible to suit the site, and wearable response protocols can run silent from the control room side.
Where should duress buttons be placed?
Where risk concentrates: counters, reception, consulting rooms, cash handling points. Positioning comes from the site risk assessment.
Do wearable duress devices work away from the site?
Yes. They communicate over 4G and work anywhere with mobile coverage, with two-way voice to the control room.
Who responds when a duress alarm is activated?
A1 Grade monitored response, working your agreed plan: patrol dispatch, police escalation and contact notification, with every step logged.
Do duress alarms suit small businesses?
Yes. A single fixed button integrated into a standard commercial alarm covers a counter or consulting room without a separate system.
