Akuvox is one of the intercom brands Alltronic installs most across Brisbane, and the one we chose for our own office. Akuvox builds smart intercoms that converge SIP, Android, cloud and AI: video door stations, indoor monitors and access readers that work as one platform, for a single front door or a two-hundred-apartment building. We design, install, program and service Akuvox systems for Brisbane homes, apartment buildings and businesses.
Accredited members
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and installer
Akuvox intercoms run on Session Initiation Protocol (SIP), the open standard that IP phone systems use. In practice, that means an Akuvox door station is not locked to its own hardware: it can call an indoor monitor, a smartphone, a desk phone or all three at once, and it connects to other building systems instead of living beside them. It is the difference between an intercom and an intercom platform, and it is why Akuvox suits properties that want their systems working together.
The clearest way to explain what Akuvox can do is the system running at our own office. Walk up to our front door and the Akuvox intercom recognises your face, or takes your PIN if you prefer. It releases the electric strike on the door, disarms the alarm system, and its camera streams into our camera system alongside every other camera on the building: one action at the door, three systems responding. We use it every working day, which is why we quote it with confidence.
Our office setup is not a special build. Akuvox intercoms integrate with alarm systems and camera platforms, and our technicians have the programming experience to build those integrations properly: entry by face or PIN that disarms the alarm as the door opens, intercom video recorded alongside the site’s security cameras, and access events logged with the rest of the building’s access control. An intercom integrated this way makes everyday access seamless.
For apartment buildings running a decades-old intercom, Akuvox’s 2-Wire line makes the upgrade practical: full IP video intercom, app answering included, running over the building’s existing intercom cabling. In older buildings the original two-wire run is often the only cable path into each apartment, and getting new cabling into every unit is what makes intercom upgrades hard. Reusing the existing pair means the building modernises without it, and each resident gets a new monitor on the wall where the old handset was. It is a conversation we are glad to have with body corporates and building managers.
Akuvox’s SmartPlus app puts the front door on your phone: see the caller, talk, and unlock from anywhere. Residents issue virtual keys to visitors and trades with a start and expiry time, and building managers see entry activity across the property. For homes it means the courier never catches you out; for buildings it replaces the key-cutting cycle entirely.
Akuvox’s range runs from the compact E-series video door phones for a single home entry, through the R-series stations with keypad and card reader, to the X-series touchscreen door stations for multi-tenant buildings, with facial recognition, PIN, card and QR entry on an 8-inch screen. Indoor monitors range from compact audio units to Android touchscreens, and the same SmartPlus platform sits behind all of it.
A home Akuvox system is usually one video door station at the front door or gate, an indoor monitor where the household actually is, and SmartPlus on your phones. It pairs naturally with the rest of a home’s security, and sits alongside the other home intercom systems we install.
Multi-tenant is where Akuvox earns its reputation: touchscreen entry panels with per-apartment calling, face and QR entry for residents, delivery PINs, and cloud management that lets a building manager add or remove a tenant in minutes. We install and service Akuvox alongside our commercial intercom systems across Brisbane, from duplexes to full apartment towers.
An intercom that unlocks doors and disarms alarms is access control, and it deserves the same discipline: licensed installation, clean cabling, proper network configuration and programming that gets tested before handover. Alltronic has installed and serviced Brisbane security systems since 1992, under Security Licence 4226262 and Electrical Licence 84729, and the same service department that looks after our alarm and camera clients looks after every Akuvox system we install.
· What clients say
Posted on Google Gary DohertyTrustindex verifies that the original source of the review is Google. I’ve been using Alltronic Security Group for about three years for my home CCTV and duress alarm system and couldn’t be happier with the service, product quality, and professionalism. Reliable companies like this are hard to find, so I highly recommend them and will continue using their services.Posted on Google Wendy HillsTrustindex verifies that the original source of the review is Google. Great customer service from the initial service booking to the technician's visit! Alltronic are a professional, prompt and personable company to work with - thoroughly recommend them!Posted on Google Boleslaw FuksTrustindex verifies that the original source of the review is Google. Yes I was extremely satisfied with the outstanding service that I received from Shane this morning, he was very professional with his approach to the difficult situation he had to deal with, and I am very happy and grateful to Shane and all the team at Alltronic for the marvellous service that I received over the Christmas holiday period, a big thank you 🙏 to all the staff who work for Alltronic and a happy new year🥂🎉🍾Posted on Google Marita MTrustindex verifies that the original source of the review is Google. Since 20 years I use Alltronic for my alarm system and security cameras. Very happy with the service.Posted on Google Suhas BhasaleTrustindex verifies that the original source of the review is Google. Requested to install security system initially with only one camera. This was completed very efficiently. Any issues with Wifi were resolved to make it work. Further to above we requested additional cameras which were completed and they checked every step of the way if we were happy with location and position. Again one camera location was setup with minimal access back to base with there in depth knowledge of how to make the system work. We thank Shane and Flynn for what they have achieved on our site. Highly recommend them.Posted on Google D JTrustindex verifies that the original source of the review is Google. I recommend Alltronic! I contacted Alltronic (as I prefer to support local businesses) to reconnect an existing intercom system. They were honest and told me I probably didn't need this done as the door installers would likely do this, but that I can call back if the door installers can't reconnect the intercom/strike connection. The quoted fees to do a reconnection seemed reasonable and the staff very helpful and thorough. When I do need intercom or security needs, I will definitely call Alltronic. Emily was my contact person and she followed up on all my enquires and liaised with the door installation contractor.Posted on Google Mike McManusTrustindex verifies that the original source of the review is Google. We have just had our latest installation of cameras fitted by Alltronic & I wouldn't think of using anyone else. Over the past 20 years we have had cameras & alarms fitted by Ray & Shane & their knowledge of these systems is second to none. The professionalism & expertise of Anthony & staff in fitting the cameras was top class & their instructions on the operation of our latest cameras was beyond helpful. Mike McManus. Managing Director Everton Engineering P/L.Posted on Google Greg MeadTrustindex verifies that the original source of the review is Google. Shane and the team installed smoke and motion detectors, door and window beams, internal and external camera's, sirens and a fob entry system to our new facility. The installation was completed without any disruption to our operations and handover training provided us with the confidence to manage the new systems immediately. We now have confidence that our facility and operations are secured. This is the second installation Alltronic Security Group has provided and due to their professionalism and market competitiveness I will contract them again when the need arises.Posted on Google Vicki BauerTrustindex verifies that the original source of the review is Google. Prompt, helpful and reasonable price. This family owned business has done work for me over the past 28 years. I would highly recommend.
Brisbane and South East Queensland.
We install and service home security systems throughout Brisbane and South East Queensland.
Head office
Unit 2, 37 Queens Road
Everton Hills QLD 4053
By appointment only
· Common questions
A SIP intercom uses Session Initiation Protocol, the open standard behind IP phone systems, to make its calls. The practical benefit: a SIP door station can ring an indoor monitor, a smartphone and a desk phone at once, and integrate with other building systems, rather than being locked to one manufacturer’s handset.
Yes, with the right programming. Our own office runs exactly this: facial recognition or PIN at the Akuvox door station releases the door strike and disarms the alarm in one action. Our technicians program these integrations and test them before handover.
In many buildings, yes. Akuvox’s 2-Wire line runs full IP video intercom over existing two-wire intercom cabling, which avoids running new cable into every unit. Whether your building qualifies comes down to the existing cabling, which we confirm on-site.
Yes. The SmartPlus app shows you the caller, lets you talk and unlock from anywhere, and issues time-limited virtual keys to visitors and trades.
Yes. The compact door phones and doorbells are built for exactly that, and a single-door system still gets the full app experience. Akuvox scales up to apartment towers, but it does not require one.
Akuvox is sold widely online, but an intercom that controls door locks and integrates with alarms needs licensed installation and programming. Alltronic designs, installs, programs and services Akuvox systems across Brisbane and South East Queensland, and runs Akuvox at its own office.
The intercom on our own front door, installed on yours
Facial recognition entry, alarm integration and app answering, programmed by the technicians who use it every working day. Alltronic, Brisbane security since 1992.
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Prefer to talk? Call 07 3353 3248
Security Licence 4226262 · Electrical Licence 84729 · ASIAL Platinum. We’ll only use your details to respond to this enquiry.
Call, email or submit this form and we will be in touch promptly.
A senior estimator walks the site with you.
Our estimating team will specify the equipment best suited to your site and prepare a proposal tailored to it.
We book the work in at a time that suits you.
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